Why isn't my album in my book?
Albums are included automatically, as long as they fall inside the period your book covers. So the first thing to check is your date range, not your settings.
- Look at Select the time period to be printed and compare it with when the album's photos were actually taken or posted.
- Widen the period — a year either side is a good test — and see whether the album appears. If it does, the period was the reason.
- Open Choose Content and find the album in the list. An album with photos inside your period is already ticked Selected.
One thing that cannot be worked around: the album has to be one you created yourself. Albums made by someone else, even ones you appear in, cannot be printed.
If the album falls inside your period, is your own, and still does not appear — or its photos are missing — that is not normal. Write to help@mysocialbook.com or through our contact form with the album name and the period you chose, and we will look into it.
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