I got a message saying "Oops, something went wrong"
It is a general error message, so it does not point at one particular cause. Often it simply means you have been away long enough to be signed out, but it can also appear for other reasons.
Work through these in order:
- Reload the page, and sign in again if you are asked to.
- Reopen your book from My Library of Saved Books — your work stays with the book, so you should find it as you left it.
- Try a private or incognito window, which rules out an extension or old cached data.
- Try a different browser, or another device.
If it keeps coming back after all that, write to help@mysocialbook.com or through our contact form with a screenshot and what you were doing when it appeared, and we will look into it.
Where to find it: pop-up message.
Was this article helpful?
Your feedback helps us write better answers.
Thank you — glad this helped!
Your feedback keeps our answers sharp.