General Questions

How much does a My Social Book cost?My Social Book pricing is based on:Number of pages in your bookCover type you choose (ex: softcover vs hardcover)More pa… Can I see a full preview of my book?Yes — you can view a full preview of your book.If the preview doesn’t appear immediately, please give it a moment to loa… How many pictures will be in my book?There isn’t a fixed number of pictures per book. The total depends on how much photo content exists in the date range yo… What content will be printed in my book?Your book prints the content you created/posted (based on your selected date range and source).Captions you wrote can be… Can I create a book from a Facebook Business or Fan Page?Yes — as long as you are the owner of the page (admin rights are not enough). Click here to get started.U… Can I save my project and come back later?Yes. Make sure you're logged into your account. When you're done editing, click Add to Cart to save it. Your b… Can you include videos in the book?Yes — in a clever way! We add a QR code next to your video posts. When scanned with a phone or tablet, it opens the vide… How do I remove your app from my Facebook account?Visit your Facebook app settings, find My Social Book, and click Remove.⚠️ If you’ve placed an order, we … How big is the book?The standard My Social Book size is 8 x 10 inches (20 x 25 cm).Each book can contain up to 500 pages&nbsp… Why are there small photos in my book?If you upload multiple photos at once, Facebook groups them into a post. We include both: large images for each photo an… How are Facebook albums organized in the book?Albums appear in chronological order — from oldest to newest — based on the creation date of each album.Update… How long will my PDF book be available for download?Once your order is complete, allow some time for your PDF to be produced. Once produced, you'll receive it via email, an… Can I order multiple books at once?Yes! You can order multiple copies of the same book or add different books to your cart before checkout.There are a few … Can I create books from previous years?Yes! You can go back as far as 2008. Use this link to browse by year and select the ones you want to prin… How do I close the chat widget so I can keep browsing?To close the chat bubble, click the X on the chat window (in the corner of the chat widget).You can reopen it anytime fr… Can I delete my Social Media account or content after ordering?Please wait until your book is delivered before deleting your Facebook/Instagram content or account. In rare cases, we m… Why can’t I select dates before 2008?Facebook structured data differently before 2008, making layout and formatting inconsistent. To ensure a beautiful book,… How many years can I include in one book?You can go back as far as 2008, but each book is limited to 500 pages. If you have many posts, you may need to… Can you print my friends’ comments or posts?Due to Facebook's privacy rules, we can only print content that you personally posted. That means we can’t include frien… Are you affiliated with Meta/Facebook?No — My Social Book is not owned by or affiliated with Meta (Facebook or Instagram).Updated on: 12/18/2025… What happens to my data?We temporarily store your content on secure servers to calculate the price, create your preview, and print your book. We… Can I create a book for someone else?Only if you have access to their Facebook, Dropbox or Instagram account, respectively. Otherwise, we recommend giving a&… Can you print private messages?No — for privacy and data protection reasons, private messages cannot be printed.Updated on: 12/18/2025… Can I create a book from a Facebook Group?No — due to Facebook restrictions, we cannot access or print content from groups.Updated on: 12/18/2025… Which platforms can I print content from?Right now, you can create books using content from:FacebookInstagramDropboxAt the moment, we don’t support Google Photos… What types of books can I create?We currently offer these book types:• My Social Book – Full content from your personal Facebook timeline•&nbsp… What is the paper quality?We use silk, semi-gloss 135gsm paper for vibrant, lasting quality. Our paper is archival, lignin-free, and aci… Will "Only Me" posts be printed?Yes — even posts marked “Only Me” on Facebook will be included in your book. It’s a great way to print private memories … I can't complete my payment — what should I do?All available payment methods are listed at checkout. If your payment isn’t going through, try using a different card, c… Can I create a book from a deceased user’s account?Sadly, no — unless you have access to the login credentials. If the account is memorialized, even credentials won't allo… Can you print in other languages?Absolutely. We support printing in almost all languages and alphabets worldwide.Updated on: 12/18/2025… Can I create a book from an Event page?No — Facebook does not allow us to access or print Event Page content.Updated on: 12/18/2025… Can I create a book using photos from Amazon Photos?Currently, Amazon Photos is not supported as a photo source.Supported sources are shown during book creation (for exampl…