I subscribed to the newsletter but didn't get my welcome discount
When you sign up through the pop-up on our website, your welcome code is emailed to you as soon as your subscription is confirmed. If it hasn’t arrived:
- Check your Promotions and Spam folders — the email subject is “Your welcome surprise is waiting for you inside…”.
- Make sure the sign-up actually went through. If you closed the pop-up or left the page before confirming, the subscription isn’t completed and no code is issued — simply sign up again.
- Check you are looking in the same email address you subscribed with.
The code is single-use and valid for a limited time. Enter it in the discount box at checkout and check that the total updates before paying — only one discount code can be applied per order.
Still nothing? Email help@mysocialbook.com from the address you subscribed with and we will look it up for you.
Was this article helpful?
Your feedback helps us write better answers.
Thank you — glad this helped!
Your feedback keeps our answers sharp.